Frequently Asked Questions

Ready-made software across Business Solutions, Mobile Apps, AI Solutions, Games, and Scripts & Tools. Each product page shows what is included, the license type, and the price.

Open a product, click Buy Now (or add it to your cart), then complete checkout with your billing details. You will be redirected to Flutterwave to pay securely online.

All product payments are processed through Flutterwave at checkout. You can pay with Visa, Mastercard, mobile money, or bank transfer depending on what is available in your country.

After payment is confirmed, we email your license details and setup / download instructions to the address you used at checkout. Most orders are processed the same business day.

Each product lists its license on the product page (for example single organisation use, or rights to reskin and publish). You get the source or install package described there, plus basic setup guidance. Reselling or redistributing files is only allowed if that product’s license says so.

Yes. Where a live demo is available, you will see a Live demo link on the product page. If you need a guided walkthrough, contact us and we will arrange one.

AI Solutions are ready-to-launch platforms such as AI content, chat, image, voice or code tools. Many need your own API keys (for example OpenAI) and hosting. The product page lists requirements and what you can resell or brand.

Basic hosting or app-build knowledge helps for most products. Requirements are listed on each product page. If you need installation or branding done for you, ask us for a customisation quote.

Yes. Many buyers start with a ready-made product and ask us to brand or extend it. Use Contact Us and tell us what you need — we quote customisation separately from the product price.

Because digital products are delivered after payment confirmation, refunds are limited. If the product is not as described or files cannot be delivered, contact support within 48 hours and we will help resolve it. See our Terms & Conditions for full details.

Check your spam or junk folder first. Then email softwaresolutionshub001@gmail.com with your order reference, payment proof and the email you used at checkout. We will track the order and resend delivery details.

Email softwaresolutionshub001@gmail.com or call +256751246726 / +256707068837. You can also reach us on WhatsApp from the button on any page, or use the Contact Us form.